Streaming Help Page

1017 The Storm Streaming Help & Download Page

So you've come here for answers because your having trouble with our stream.

We will do what we can to help.

1) First of all -- You press the "Listen to the Storm Live" button on our Home Page or the Mini-Player button.

2) Are you using any kind of firewall, antivirus or parental control? If yes, try to disabled it and try again. If it works, you will need to allow the stream in the trusted URL

3) Are your speakers even on? Can you hear other sound from your computer?

4) If you have a lot of skipping going on. Then your computer or internet connection may not be able to handle the stream.
Try the Mini-Player.

5) Minumin Requirements:

Windows® 98, 98 SE, 2000, Millennium Edition, XP, or Vista. (and some Macs)
Pentium 166 megahertz (MHz) processor
32 MB RAM
Wideband Internet Connection (Kbps)
16-bit sound card 256-color video card

6) If all else fails, then E-Mail us with all your information: Computer, Software, Media Player version & Connection Speed. We will do all we can to help.

WINDOWS USERS: For the best listening and media player experience, please ensure that you are using Windows Media Player 7 or newer and Internet Explorer loaded onto your computer!

NETSCAPE USERS: (6.0 and 6.1) - please use Windows Media Player 9 and above, and use the controls on your computer to adjust the volume. (NETSCAPE 7.1 is not supported)

MAC USERS: Windows Media Player for Mac may not work as Microsoft no longer supports Windows Media Player for Mac. You will need to use Flip4Mac for Quicktime.

LINUX USERS: Download and install both MPlayer (MPlayer-0.90) and the Mozilla MPlayer plugin (MPlayerplug-in-0.95). If you still have difficulties listening, download and install the additional codecs that are located on the MPlayer home page.

Due to the inherent lag time in encoding and transmission, this Internet stream may be several seconds behind the actual broadcast. Be advised that cues to call for contests may not be accurate and your chance of winning could be greatly reduced. This is unfortunately an unavoidable by-product of the technology. Depending on your Internet connection, please allow up to 30 seconds for the stream to connect. Once it begins playing you can minimize your media player and go on with your other browsing.

There is a problem with the Linksys BEFW11S4, Wireless "B" Router and ALL streaming. If you try to stream any audio or video on the internet and your router locks up, only to be reset by turning off and back on, check to see if your router is model # BEFW11S4. If so, there is NO known fix at this time.

If you have trouble or questions we have not addressed, Please E-Mail Us & we will research your trouble

Download Links

Windows Media Player 11

Windows Media for QuickTime

Windows Media Player 10

All Apple / Mac Downloads

Windows Media Player 9

Flip4Mac for QuickTime

Plug In for FireFox

For web site problems or questions, email Webmaster